My brother has been a long-term resident at Westwood for the past two years. I am grateful to all the staff who show concern and kindness to Dave and treat him with dignity. From day one, Kimberly Kinney reached out and told me if I ever had a concern, I could contact her, and she would be sure it was addressed. She has gone above and beyond multiple times and serves with joyfulness. I have observed staff weekly in the dining room treating the residents with respect, sharing life stories and listening attentively.
My sister does need a lot of hand-holding, so we have been assured that is taking place on a daily/hourly basis… My sister shares with me what has been going on throughout her day, which leads me to believe she is safe, happy and content. My sister feels comfortable enough to share her concern(s) with one of the many folks who care for her as well as with us. My husband, sister, and I appreciate the folks who work hard to make each resident feel special, safe, and cared for.
Our mother lived at Friendship Village (now Westerwood) for 15 years and always shared with our family that she knew why the community was called “Friendship” Village. We looked at other assisted living communities in Ohio for my sister, but we kept coming back Ridgewood at Westerwood. What made helped us make our decision to choose Ridgewood was that many of the folks working at the community were the same folks that were there when our mom was in residence.